Questions and answers

FTP Transfer

How to connect with FTP ?

For example, if your domain name is domaine.tld, use the server ftp.domaine.tld on port 21 (port by default) with the login/password provided for your hosting.

Which client can I use ?

All the traditional clients are usable. For example FileZilla under Windows, gFTP or Konqueror under Linux, or Cyberduck under MacOS.

I have an 'Too Many Connexions' error or similar

Your client tries to open several simultaneous connections, it is not prohibited but is strongly disadvised: our servers will reject an abuse of connections.

The sending of files is very slow

Our servers are able to receive data very quickly. However, domestic Internet connections have a sending speed much lower than reception speed. Check technical details of your connection.

Which rights I need to give to the files ?

Generally, if they are Web files, you should give them 0755 rights. Nevertheless, this will be the case by default, except specific configuration of your ftp client.